Frequently Asked Questions

Everything you need to know about our premium culinary tools.

What makes GLOBAL knives different from traditional cutlery?

GLOBAL knives are unique due to their CROMOVA 18 stainless steel construction, ice-tempered for hardness, and their signature hollow handles filled with sand for perfect balance. Unlike Western knives, they feature a steep, straight edge rather than a beveled one.

How should I sharpen my GLOBAL knives?

We recommend using a ceramic water stone or a MinoSharp water sharpener. Avoid using traditional sharpening steels, as they can damage the precise 15-degree edge angle characteristic of our blades.

Are GLOBAL knives dishwasher safe?

No, we strictly recommend hand washing with mild dish soap and drying immediately. The high heat and harsh chemicals in a dishwasher can damage the steel and cause spotting or corrosion.

What is your shipping policy for international orders?

We offer insured worldwide shipping. Orders are typically processed within 24-48 hours, and delivery times vary by region, usually arriving within 5-10 business days.

What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. If you are not completely satisfied with your purchase, you can return it for a full refund, minus shipping costs.

Do you offer a warranty on your products?

Yes, all GLOBAL products are covered by a limited lifetime warranty against manufacturing defects. This does not cover normal wear and tear, misuse, or damage caused by improper sharpening.